The Internet is for us…not for them!
I’ve been having trouble posting to this blog in the past week and I realised on Friday that it wasn’t my computer causing the issue – it was my service provider. To be honest I’ve been a bit fed up with my provider for a few months now. There have been times when I can’t connect to the internet and many times when even if I am connected, it runs so slowly as to be virtually useless.
Don’t be taken for a ride…get the best deal for you!
After many arguments with far away voices on the phone who sound as though they’re in India I finally decided to cut my losses, break the deal with my provider and start looking for a new one. It took me a few days but after speaking with some friends and surfing the internet (on my best friend’s computer) I finally found what I was looking for. A company called abroadband were able to offer me not only a really good broadband connection for my laptop, but as they specialise in mobile broadband as well, I could connect a sim card to my phone whenever I wanted to browse on the move. It was just an added bonus that I’m now able to use the service all over the world. The best part though is that since I switched providers, I haven’t had a single issue with connection or speed when accessing the internet.
Now that I’m back on the internet (on a reliable connection) the whole fiasco got me to wondering about how many other people have had trouble with their service providers in recent months. An article I read on The Independent online seems to indicate that I’m not the only one who may suffer from broadband problems in the near future. With the phone hacking scandal still at full throttle, the share prices for many telecommunications companies including BT, Sky and Spirent are fluctuating like Yo Yos at the moment. With consumer satisfaction seemingly the furthest thing on investor’s minds, it is no wonder that people aren’t receiving the service their providers promise. Yet this video I watched last week on the scandal has made me feel philosophical about it all. It shows that even the biggest corporation can be made to answer to you and me.
If like me, you’ve become distrustful and dissatisfied with your service provider then vote with your feet and walk over to another provider who will give you all the things you want from the internet. The phone hacking scandal has highlighted a weakness in the market that we might as well exploit, just as the companies have been exploiting us. As I managed to find a really good alternative to my old service provider, I’m certain anyone else can too. So don’t sit back, don’t let them take your for granted and whatever else you do after reading this, at least think about the service you’re getting and how much you’re paying for it. Chances are you won’t be happy…so do something about it!
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